The objective delivers a circular field; the camera records a rectangle inside it. Whether those match is rarely checked and frequently poor.
Take a field number of 25 at 20x — a 1.25 mm circle at the specimen. Now take a common sCMOS with 6.5 µm pixels in a 2048 × 2048 array: 13.3 mm square, 18.8 mm diagonal, which at 20x is 0.94 mm. The sensor diagonal spans 75% of the available field diameter, so the recorded area is (0.94/1.25)² = 57% of what the objective handed you. Nearly half the field you paid for never reaches a pixel.
The opposite failure is worse because it is visible: a sensor whose diagonal exceeds the field number produces dark, aberrated corners, and the usual reaction is to blame the objective. Camera adapters with 0.5x or 0.7x demagnification exist to widen the recorded field for exactly this reason — at the cost of a coarser pixel footprint, which is a Nyquist decision wearing a mechanical disguise.
The lens throws a circle of image; the camera chip is a rectangle sitting inside it. If the chip is small relative to the circle, you are recording only the middle and discarding the rest — commonly about half the area.
If the chip is too large instead, the corners go dark and people usually blame the lens. Either way it is worth working out once, because the fix is an adapter chosen deliberately rather than whatever came in the box.